Okay, I am sure someone out there read my previous post about my recent experience at the Sandestin Golf and Beach Resort. Well, I’d like to throw it out there that the purpose of my blog was not meant to attract their attention, or to even get anything in return. However, I was pleasantly surprised when they actually read the blog and responded within just a couple of hours.
After talking, via email, back and forth with the representatives at the resort I was very impressed. In order to make up for our bad experience they have offered us two nights free in one of their other buildings. That to me shows that they really do care for their guests and for the level of customer service that they portray. Thank you Sandestin, tops off to you and your staff.
So, now… my husband and I plan to give it another go, but this time we’re taking the kids. Haven’t booked the trip yet, but we are looking forward to another weekend at the beach, and hoping for a nice (clean) room with a view.
This blog is a place for me to journal my journey as I write and hopefully publish my first book series. However, I am choosing to deviate from that path just this once. My amazing husband and I just celebrated seven years together, and in doing so we took a vacation, as most couples do. We went down to Destin, and I soooooo recommend it! However, I have very few good words to say for the resort we stayed at, the Sandestin Golf and Beach Resort.
Where do I start? Well, first off the room was more of a condo than a hotel, which would be good for family vacations, but not really for a romantic couples retreat. Secondly the paint was pealing off the ceiling and walls in more than one location, the inside of the shower curtain was moldy, and the balcony railing was about to fall off. We were eleven floors up, so having the railing fall while we gazed out at the beautiful ocean view wouldn’t have been a “good time”.
I will say this though, when we had to call maintenance on the second morning (not fun) because the tub wouldn’t drain, it only took them an hour to get there and fix it. So, woo hoo for the maintenance crew. Although, honestly, for the price we were spending we should never have had to call maintenance. We were only there three nights… hello!!!
Okay, that is my rant. I would like them to call me and give me a free three night (weekend please) stay to make up for the issues we had while we were there, but I highly doubt that would ever happen.